| |
| Hi Cj, |
| Just a quick note to say thank you very much for helping us organize our honeymoon, we had the most fabulous time. Thank you so very much, we certainly shall not be forgetting our Honeymoon for a very long time. |
| With thanks |
| Robert and Cat |
| Toronto, Canada |
| |
| Dear Denise, |
| Thanks so very much for your excellent service yesterday. We were impressed! |
| Thanks |
| Chong Hin |
| |
| Dear Glenard, |
| Whilst talking to a friend the other day we mentioned our holidays, which lead to us talking about our membership and what a fantastic organisation it all was. To cut a long story short he expressed a wish for more information and possibility of joining. Can you offer some help or advice on who to contact? |
| Look forward to hearing form you, |
| John & Sandra Cater |
| |
| This is our first year as members. If this is the level of service you normally supply then we are over the moon with praise for you all. |
| Eric Lodge |
| |
| Dear Denise |
| First of all, let me say this to you: “You are the best Travel agent I’ve had, and I’ve used quite a few in my career – You’re efficient, fast, polite, helpful, and most of all very pleasant to deal with. |
| Many Thanks. |
| DEREK Cheng Choon |
| Singapore |
| |
| Hi Everyone! |
| As we’ve mentioned to many of you already, our trip was absolutely incredible. Every minute of it was thoroughly enjoyable and was truly a trip of a lifetime!! |
| Kim and Tony |
| Alberta, Canada |
| |
| We have just returned from a two week vacation at the Regattas of Abaco and can only say that the standard of accommodation, the helpfulness of the staff and the general site were excellent. We feel that we received very good value for money and would like to thank for all your help. |
| Yours |
| Mike and Jan |
| |
| Dear Colleen, |
| I would like to thank you personally for the great effort made by yourself and all the staff to maintain your services to clients even while being hit by hurricane Frances, just as you all did during hurricane Charley. Your determination to continue to service all members, even when Florida was being evacuated, is not just commendable but the clearest proof of your commitment to serve your clients with dedication and professionalism. I would also like to congratulate you for your foresight, your emergency plans worked incredibly well on both occasions. Let's hope you won't need to use them again! Please convey my appreciation to all your staff. If there is anything that we can do to help please do not hesitate to contact us. |
| Kindest regards, |
| Rafael Vilches |
| |
| Dear Deborah |
| Thank you for your help. Your personal attention to service is exemplary. Perhaps I can pass on my appreciation to your manager. Please let me know the contact details and I will willingly do so. Thank you once again for your prompt Service. |
| D. Evans |
| Middlesbourough |
| U.K. |
| |
| Wow! I am impressed by the content and speed of your response. Looks like my husband and I have got us a great deal. Thank you. |
| Zaleha |
| |
| Thank you for the prompt service, it gives us the confidence that our money is well invested, |
| Regards |
| Gary Booth |
| United Kingdom |
| |
| Many thanks for your prompt and full explanation. I am reassured that you remain the quality leisure travel company. |
| Best wishes |
| Michael Gibbard |
| |
| Hi Debbie. |
| I just wanted to write and tell you what a lovely holiday we had last week at the Santa Barbara resort in Tenerife, this is truly a lovely resort and perfect for families. Thank you and Denise for all you efforts booking this, and we look forward to dealing with you for our next holiday. |
| Kind Regards, |
| Sue M |
| |
| Denise |
| thought I would drop a quick line to say we have a truly wonderful time
at El Marques – thanks so much for your help!!! |
| Chrissie Woodcock |
| |
| Hello Phillip |
| I am just getting in touch with you to say thank you for a wonderful
holiday we had at the Chayofa country club We liked it so much that we have
decided to go back on the 4th of October this year. |
| C. Bennett |
| |
| Thanks for your help Philip. |
| You guys are stars – I have sent so many e-mails over the last few days
asking daft questions and your response are always excellent and very
prompt. I appreciate your help – I will get the hang of this in time… |
| Regards, Gina Stewart |
| Scotland |
| |
| Dear Philip, |
| We have received your news letter and think this is a great addition, we
found it most interesting and informative and looking forward to receiving
more with the latest information. |
| Best Regards |
| A & I Primhak |
| United Kingdom |
| |
| It is now working fine.................... |
| Thank you so much. I am really impressed by your service, it is
beyond anything I could have imagined. The very best wishes. |
| Ken |
| |
| Phillip, |
| We had a wonderful time in Mauritius, and found our host to be very
helpful. This was a perfect location from our point of view, with all
the facilities and restaurants close by. We will certainly return one day |
| Kind Regards |
| E. Norton |
| U.K. |
| |
| I have been very impressed with the customer service. Please inform the
hierarchy. |
| Leon Jones |
| |
| We have now had our two weeks holiday and thoroughly enjoyed it! The
accommodation was excellent, We were all delighted. Thank you once again for
all your care and attention. |
| Yours sincerely |
| J. Buchanan |
| |
| Hi Mr Glenard Malcom, |
| I am impressed with the swift and the efficient way in which my enquiry
regarding ‘booking holidays’ has been dealt with. I would like to thank you
very much for the prompt reply And also for giving me the most satisfying
answers. |
| Avinash Leicester |
| |
| Liz, |
| Thank you for your phone message this afternoon; I can confirm that I
have received the confirmation for next week’s Hotel. Thanks again for all
the help in confirming this at short notice, it is the first booking we have
made since we became members and the help and support has been first class. |
| Regards, |
| C. Gibson |
| |
| Denise |
| HAPPY NEW YEAR!!! |
| Just want to let you know we have a FAB time in Koh Samui - Impiana
Resort. So much so, we extended an extra day. Lucky for us there were
flights and rooms. Recommended to all your clients - the sea kayaking (with
Blue Star) at around the Marine Park was excellent - very reasonably priced.
And the best SPA - Ban Sabai... truly an unforgettable experience....
sooooo relaxing. Basically we didn't want to come back!! In less than 30
days, we will be off to France!!! Many thanks for your prompt replies. I'm
impressed. Have a good weekend yourself. |
| Chris |
| |
| Liz |
Hi again.
I've just received the login and password and would like to Thank U for your
promptness and efficiency. Have a Great Weekend. |
| Jessica |
| |
| Dear Denise |
It has been worthwhile know you. I enjoyed the conversation we had
yesterday. When you had any info. on our Andaman trip , please forward to us
for final confirmation; so that we can apply for official leave from work.
Thanks |
| Best Regards |
| Hector Lee |
| |
| Hello Philip |
| Happy New Year to you and all your colleagues there. We very much
appreciated the excellent holiday you arranged for us last year in Portugal. Our first holiday in Portugal. It really was a lovely holiday in one of the
villas at Monte Sao Pedro in Playa de Luz, beautiful spacious villa, very
clean and well kept estate, and courteous and obliging staff - all wonderful
and thoroughly enjoyed by the family. Although we enjoyed Portugal our
favourite european destination still remains the Balearic Island of Majorca
and that is where we should like to holiday this year, and therefore I am
writing to ask what you would be able to offer us. Assuming we are a
party of 4-6 adults. A villa or apartment in the resort of Alcudia, Cala
D'or or Santa Ponsa in July (from 20th onwards or August would be great.
Perhaps you can enquire what is available? One or two weeks. |
| Denise Buckeldee |
| |
| Dear Chris |
| Many thanks for an informative reply that has more than met my
expectations - I particularly like the advice regarding Epcot - we were just
discussing where and what we would eat yesterday. thank you VERY much |
| regards |
| Linda |
| |
Hi Chris, Thank you so much for your kind reply, of course I got the
confirmation, & everythings cool. I just wanted to say thanks for your all
your help, you guys have really sorted us out at very short notice, & we
really appreciate it. Sorry for being so useless, & dont worry next time
we'll have a Paypal number!!!
Thanx again, |
| Regards, |
| DAVE ERINGA |
| |
| Hello Chris |
| I spoke with your colleague Denise on Friday, and she very kindly helped
me set up my pay pal account. I am not sure if you automatically take the
money from it now, or i need to do something else. Please can you advise me
what happens next in regards to payment. I would like to say a big thank you
to you and Denise for all your help and assistance. |
| Thank you again. |
| Paul Carter |
| |
| Hi, |
| We had a great holiday at the Callao Garden in Tenerife recently and we
were partcularly impressed with the room which I understand to be the only
one of it's type in the complex. Is it possible to book this individual room
again at a future date ? |
| Thanks. |
| Peter Miller |
| |
| Denise, |
| Just to say we had a good time in Barca! as they say. The location of
the Appartments was excellent, betwen Las Ramblas and the Marina. Food at
the local restaurants was good value for money and we had every kind of fish
you could imagine! We did not need a car and will certainly return for
another visit either later this year or early next. With regard to the
Gutenberg, they must have a deal with a School or University as the place
was swarming with teen-agers, we have four kids of our own so we are use to
it, some of your more discerning customers might not appreciate them. The
verdict was excellent location, excellent food, beautiful city. |
| Ruth and Tom Gray |
| |
| Good Morning Chris |
Thanks for your suggestions - I have now managed to submit my request;
it looks like my error was typing 'confirmed' instead of my email address in
the 'confirm confirmation of email box' ! Hopefully you should now have the
request!
Time for some gardening now (heavy digging, all offers of help gratefully
accepted, free tea and toast) - its a sunny Sunday morning but frosty. Thank
you again for your help Chris and best wishes |
| Dan Travis |
| |
| Many thanks for our reservation confirmation and resort details of
Scottsdale Camelback. We have been away celebrating our retirement hence the
delay in replying to your E-mail. We are very much looking forward to our
trip to Arizona and hopefully we will have no need to contact you. Thank you
for your assistance in arranging this holiday. |
| Regards |
| Linda. |
| |
| Denise. |
| I wonder if you can assist us. Our outbound flight on the 24th May has
now been changed by the carrier to arrive in Spain at 11.00am rather than
the 7.00pm originally scheduled. This makes the 5.00pm check in time (as per
the confirmation you sent us) problematic for us as we will be in Spain for
6 hours with no way to unpack and enjoy the hoped for sunshine. Could you
possibly contact the accomodation for us and see whether we could check in
at midday / 1.00pm ish. Hoping you can help us and with thanks to you and
Andy for two great vacations so far, in New York and Florida last week. |
| Kind regards. |
| Nick & Donna Wharton. |
| |
| Dear Denise, |
| You are so sweet. Thanks for your support. You make a difference to the
company and I hope they will do their best to keep you happy too. |
| Thanks and Best Regards, |
| Evangeline |
| |
| Hi |
| Just a few words to Thank You for the first news letter which I received
today....what a great idea!!!.....like you said the site is very large and
its easy to miss things, keep up the good work and I'm looking forward to
receiving more in the future. |
| Regards |
| Chris Church |
| |
| Thanks for the e-mail. all documents received and printed. Will these be
the only documentation we receive or will we receive copies by mail?? We
thank you for your quick response on our holiday requirements. If the
holiday is as good as the one we had at the Hollywood Mirage, we look
forward to it, We also hope this will be one of many holidays we
have. |
| yours |
| Colin & Julie Gent |
| |
| CJ, |
| Many thanks for the confirmation of our reservation at Tradewinds -
Sirata, which arrived yesterday. Thanks for your service so far - we look
forward to a great holiday! |
| Kind regards. |
| Trevor Caffull |
| |
| Dear Mr. Southgate, |
| Thank you very much for your prompt reply it is much appreciated. Thanks
also for your offer of a 1 week vacation credit, this is also much
appreciated and completely acceptable. I would also like to say that with so
many reports of rip-off holiday clubs and schemes, that I am continuously
impressed with your staff and service and would have no hesitation in
recommending you to anybody should the opportunity arise for them to become
a member. In our country the attitude of the vacation and service industries
are considered at best a joke, it is therefore like a breath of fresh air to
deal with people who really do put the customer first. |
| Once again many, many thanks, |
| Jeff Missing |
| |
| Hi, |
| Please accept this as confirmation receipt of your mail and attached
files. We thank you for your efficient processing of our request and we look
forward to a pleasant week away! |
| Best regards, |
| Allan & Jayne Blackwell |
| |
| Dear CJ; |
| Thank you for the map and the direction to the hotel. My husband and I
do appreciate your effort. |
| Sincerely, |
| Chieko Bury |
| |
| Hi |
| We just wanted to let you know that our two weeks at the Dom Jao II
resort in Alvor, Portugal was perfect. The resort was located right on the
beach, the staff were friendly and helpful and the facilities excellent. Great price, too! |
| Thanks for arranging it! |
| Jo & Colin Whipp |
| |
| Thank you very much for the great service. |
| Shanker |
| |
| thank you cj |
| you are a star!!!! |
| regards |
| Tina Edwards |
| |
| may I take this opportunity to say what a lovely holiday we have just
had at thurnham hall Lancaster the main reason for contacting you was about
our next holiday at lord nelson Minorca firstly could it be possible for you
to contact them to find out how much a taxi is from the airport to them and
with what taxi firm to use also can we upgrade our stay to half board and
how much would it cost extra for the two of us |
| best regards |
| k. crowl |
| |
| Thank you for arranging our recent travel to the Sirata, Trade Winds. We
were very impressed and comfortable with our accomodations in St. Pete
Beach. We look forward to making other arrangements with you in the future. |
| Thanks again, |
| Sue Cox |
| |
| Dear Denis, |
| Excellent service. Coming to collect tickets this week and make payment. Thank you and warmest regards. |
| Yours truly, |
| David Seah |
| |
| All travel documents received. Once again many thanks for all your help.
It is much appreciated.... |
| Regards |
| Christine, Phil, Ross & Amy-Louise Bish.. |
| |
| Denise, |
| Thanks and appreciated for your excellent services. |
| Regards |
| John Tan |
| Singapore |
| |
| Hi Malcom |
Thank You very much for your quick response it is really appreciated, I
have now logged onto the site and look forwad to booking some holidays.
Many Thanks |
| Peter and Dorothy Trott |
| |
| Dear Denise, |
| Just a short email to advise that the Mr Lay, Leng and Tat and their
families had a most enjoyable stay and have left this morning to travel to
the Gold Coast Theme Parks. It was a pleasure accommodating them and we look
forward to accommodating more of your guests. |
| Kind regards, |
| Malcolm & Cynthia Smith |
| |
| Hi Glenard, |
| Thanks for the news. That is great. Yes please will you
arrange for transport from the Airport. As you are aware the
party name is Hewison/Bennett. We will be arriving at Paphos airport
at 14:45 (I assume that is local time). Many thanks for your attention
to sorting out our holiday. |
| Regards |
| Mike Hewison |
| |
| Glen |
Thank you for your phone call and the email. Your help is very much
appreciated and we are now looking forward to am enjoyable two week holiday
in Mauritius.
Thank you again |
| Eddy |
| Edward Stephenson |
| |
| hi, |
| we recently arranged a week in algarve, portugal via you and i am
pleased to confirm that we enjoyed every minute..the accomodation was
superb and all the staff were friendly. we would like to thank you for
arranging this for us. |
| avinash thakrar |
| |
| Dear Denise, |
| The last trip to Bangkok you arranged for us was superb and success.
Thank you for your good service, we enjoyed it very much. |
| Davis Seah |
| |
| Dear Mr Malcom, |
| Thank you very much for the prompt reply and attention given to it.
It is very much appreciated. |
| Eddy Chua |
| |
| Glenard |
| You are a star! Many thanks for your hard work. |
| Keith & Cindy Smith |
| |
| I wish to take this opportunity to thank all the staff for the fantastic
holiday we had in Orlando & Miami this summer. The accommodation in both
resorts was first class!! All the paper work, plans and arrangements
went very much according to plan, which all contributed to a brilliant
holiday; thank you. |
| D & G |
| Scotland |
| |
All received Chelsea.
Many thanks for acting so promptly to organise the bookings etc. |
| Mark Stephens |
| |
| Chelsea |
| FANTASTIC !! Just what I wanted. Thank you very much. I would like
to thank you and Glen very much for all the trouble you have taken to sort
out the problems. You really have given an excellent service. |
| Best regards, |
| Asta la vista ! |
